Insurance & Billing

Insurance & Billing

Anyone can be a Mosaic Medical patient, insured or uninsured, working or unemployed. No matter what your life circumstances are, we believe you deserve quality healthcare.

We accept most private/commercial insurances, local OHP (Medicaid) and most Medicare. We also offer a Sliding Scale Reduced Fee Program (see below for more information).

Below is a partial list of insurance plans that we accept.

  • Oregon Health Plan/OHP (Medicaid)
    • • DMAP (Open Card)
      • PacificSource Community Solutions
      • Eastern Oregon CCO (Coordinated Care Org)
      • Capitol Dental
      • Advantage Dental
      • ODS Dental
      • DMAP Dental
  • Medicare Products
    • • Medicare Part B (Red, white and blue card)
      • MODA Health Medicare Advantage Plan
      • PacificSource Medicare Advantage Plan
      • Providence Medicare Advantage Plan
      • Humana Medicare Advantage Plans
  • Private/Commercial Insurance
    • • HealthNet Health Plan of Oregon
      • Humana Health Plan
      • Lifewise Health Plan of Oregon
      • MODA Health Plan
      • PacificSource Health Plans
      • Providence Health Plan
      • Regence Blue Cross of Oregon

If your plan is not listed please contact your insurance provider to find out if Mosaic Medical and/or your provider is contracted with them.

Sliding Scale Reduced Fee Program

What is Mosaic’s Sliding Scale discount program?
Mosaic Medical’s mission is to improve the health and well-being of the individuals, families, and communities we serve. We believe in quality care for all, and strive to minimize financial barriers for our patients when it comes to receiving healthcare. If eligible for our Sliding Scale discount program, you may qualify for free or reduced healthcare, even if you currently have health insurance.

Who can apply for the Sliding Scale discount program?
Mosaic offers a Sliding Scale discount program to all patients regardless if they are insured, uninsured, or under-insured patients. Eligibility is determined by household income at or below 200 percent of the Federal Poverty Guidelines.

What does the Sliding Scale discount program cover?
Our Sliding Scale discount program applies to all programs and services at Mosaic Medical, including medical, dental and mental health. Different programs may have different fee schedules. Patients who are eligible for the Sliding Scale discount program will pay the determined fee based on their eligibility category. The Sliding Scale discount program remains in place for one year.

What is required to apply for the Sliding Scale discount program?
• Provide current proof of household gross (total pay before taxes) income for anyone living in the household that is over the age of 18. Acceptable forms of proof include: paycheck stubs, tax return, Social Security checks, income from self-employment, alimony and/or child support, public assistance. Please note that proof of income is not a requirement to be seen in our clinics. However, in order to apply for our Sliding Scale Reduced Fee Program or OHP you must have proof of income at your first appointment.
• Complete, sign, and date application
• Return application

You have several options for returning your completed application and all required documentation for review:
• Return the completed application and documentation to your Mosaic Medical clinic.
• Mail to: Mosaic Medical, 600 SW Columbia Drive Bend, OR 97702
• Fax to: 541-383-1883

If approved, we request that you report any changes of income, address, and/or contact information within 10 days of the change to the billing department by calling 541-617-5369.

Sliding Scale Application - English

Sliding Scale Application - Spanish

Good News for Mosaic Patients

We have lowered our sliding scale payments for medical payments beginning Sept. 1, 2020. Payments have dropped by $10 each class; new fees range from $0-20 depending on your income and household size.

Applications Encouraged

Even if you think you won’t qualify for the sliding scale program, you are encouraged to apply; completing the application may open up other opportunities within Mosaic to financially support your care.