Collins Foundation Grant Supports Madras Health Center


Contact: Bridget McGinn, Communications Manager




Funds will go towards the Madras Health Center Capital Campaign

Bend, Oregon, Jan. 13, 2022 – Mosaic Medical, a nonprofit community health center providing quality care for all in Bend, Redmond, Prineville and Madras, was recently awarded $80,000 from the Collins Foundation. The funds will be used to support the development of the new Madras Health Center, a partnership with Jefferson County Public Health that is scheduled to open this spring.

Architectural rendering of the exterior of the Madras Health Center“We could not be more grateful for the financial support and long-standing relationship we have with the Collins Foundation,” said Elaine Knobbs-Seasholtz, Mosaic’s Director of Strategy and Development. “We cannot make this project happen without the support of our community—individuals and local businesses as well.”

The gift from the Collins Foundation brings Mosaic’s capital campaign for the Madras Health Center to the $4.3 million level, and a step closer to the $5.4 million needed for Mosaic’s portion of the project. The new health center will be located adjacent to St. Charles Madras at 500 NE A St. on land donated by the hospital. The building will house Mosaic’s Madras Health Center, Mosaic Pharmacy (open to the community) and Jefferson County Public Health.

Mosaic has served the Madras community since 2006, providing medical services to all residents of Jefferson County no matter what language they speak, their health insurance status or their ability to pay. Over the years the need for health services has grown, along with Mosaic’s ability to provide it. The new facility will double the number of medical exam rooms, provide much needed space for dental and behavioral health services, and add a low-cost pharmacy available to all.

“Sharing the space with Jefferson County Public Health will mean that we have better collaboration and support services for the community between our two agencies,” said Knobbs-Seasholtz. “Being next door to the hospital is an even greater benefit for patients, who can be easily referred to Mosaic’s primary care, dental or behavioral health services, keeping the emergency room clear for the most critical needs.”

Mosaic staff is currently seeking private grants and donations to reach the $5.4 million project funding goal. To learn more about getting involved in this life-changing health center, please reach out to Emily Boynton, Senior Development Officer at or call (541) 323-3860.

About the Collins Foundation:

Formed in 1947 by Truman W. Collins Sr. and other members of the family of E. S. Collins, The Collins Foundation invests in Oregon nonprofit organizations, both rural and urban, that are dedicated to improving the quality of life and well-being for the people in their communities. As a funder and partner, they are committed to the pursuit of equity, both in how they allocate resources across Oregon’s diverse communities and how they shape their internal structures. Visit their website to learn more:

About Mosaic Medical:

Mosaic Medical is a nonprofit community health center that serves Central Oregonians from all walks of life. Through a network of over a dozen clinics, we offer integrated health services that address each patient’s medical, dental, behavioral health, nutrition and medication needs. Our care is never influenced by how much money our patients make, what language they speak or the status of their insurance coverage. Mosaic Medical provides quality care for all. For more information, visit



Winter Walking Safety Tips

Adapted from Snow and Ice Removal Association, Safe Winter Walking Tips

  • Icy conditions? Walk like a penguin with toes slightly pointed out to help with balance on icy surfaces.
  • Wear proper footwear. Proper footwear should place the entire foot on the surface of the ground and have visible treads. Avoid a smooth sole and opt for a heavy treaded shoe with a flat bottom.
  • Stepping out of a warm car or building will make your shoes slide on ice, be extra cautious with the first few steps outside.
  • Plan ahead. While walking on snow or ice on sidewalks or in parking lots, walk consciously. Instead of looking down, look up and see where your feet will move next to anticipate ice or an uneven surface. Occasionally scan from left to right to ensure you are not in the way of vehicles or other hazards.
  • Use your eyes and ears. While seeing the environment is important, you also want to be sure you can hear approaching traffic and other noises. Avoid listening to music or engaging in conversation that may prevent you from hearing oncoming traffic or snow removal equipment.
  • Anticipate ice. Be weary of thin sheets of ice that may appear as wet pavement (black ice). Often ice will appear in the morning, in shady spots or where the sun shines during the day and melted snow refreezes at night.
  • Walk steps slowly. When walking down steps, be sure to grip handrails firmly and plant your feet securely on each step.
  • Enter a building carefully. When you get to your destination such as school, work, shopping center, etc., be sure to look at the floor as you enter the building. The floor may be wet with melted snow and ice.
  • Be careful when you shift your weight. When stepping off a curb or getting into a car, be careful since shifting your weight may cause an imbalance and result in a fall.
  • Avoid taking shortcuts. Shortcuts are a good idea if you are in a hurry, but may be a bad idea if there is snow and ice on the ground. A shortcut path may be treacherous because it is likely to be located where snow and ice removal is not possible.
  • Look up. Be careful about what you walk under.  Injuries also can result from falling snow/ice as it blows, melts, or breaks away from awnings, buildings, etc.


MEDIA RELEASE: Mosaic Receives Grants for Colorectal Cancer Screenings


Contact: Bridget McGinn, Communications Manager

Mosaic Medical Receives Grants from the Roundhouse Foundation and PacificSource Health Plans
Funds will support colorectal cancer screening among Spanish-speaking population

Bend, Oregon, Nov. 30, 2021 – Mosaic Medical, a nonprofit community health center providing quality care for all in Bend, Redmond, Prineville and Madras, was recently awarded $20,000 from the Roundhouse Foundation and $51,000 from PacificSource Health Plans Community Health Excellence grants program. The funds will be used to support screening and outreach for colorectal cancer (CRC) among Spanish-speaking patients across Central Oregon.

“We are grateful for the generous support from the Roundhouse Foundation and PacificSource Health Plans to enhance our colorectal screening program across Central Oregon,” said Elaine Knobbs-Seasholtz, Mosaic’s Director of Strategy and Development. “Regular screenings are one of the most powerful ways for detecting and preventing colorectal cancer. We hope the funding will make the screening process more convenient and easier for our Spanish-speaking patients.”

In general, Central Oregon has lower CRC screening completion rates compared to the rest of the state, as well as the nation. And in Oregon, Hispanic older adults have the lowest rate of screening at just 21%. Another factor impacting CRC screenings: an estimated 10.5% of new colorectal cancer cases occur in people younger than age 50. As a result, the U.S. Preventive Services Task Force recently lowered the age recommendation for CRC screening from 50-75 years to 45-49 years.

Mosaic is committed to addressing these disparities through the equitable expansion of their CRC screening program. The Mosaic Population Health team will collaborate with the organization’s Spanish Communications Coordinator, Language Access Specialists (LAS) and the Latinx Outreach Advisory Group to develop messaging and materials to reach Central Oregon’s Spanish-speaking community. Additional follow-up care will also be coordinated with assistance from members of the LAS team.

Background on Funding Organizations:

The Roundhouse Foundation is a private foundation based in Sisters, Oregon that supports creative solutions to the unique challenges associated with rural culture and the landscapes of the Pacific Northwest. For more information call (541) 904-0700 or visit their website at For more information on the fall grant recipients, view here.

PacificSource Health Plans is an independent, not-for-profit community health plan serving the Northwest. Founded in 1933, PacificSource has local offices throughout Oregon, Idaho, Montana and Washington. The PacificSource family of companies employs more than 1,500 people and serves over 523,700 individuals throughout the Greater Northwest. For more information, visit

About Mosaic Medical:
Mosaic Medical is a nonprofit community health center that serves Central Oregonians from all walks of life. Through a network of 15 clinics, we offer integrated health services that address each patient’s medical, dental, behavioral health, nutrition and medication needs. Our care is never influenced by how much money our patients make, what language they speak or the status of their insurance coverage. Mosaic Medical provides quality care for all. For more information, visit



MEDIA RELEASE: Conners Health Center Opening


Contact: Bridget McGinn, Communications Manager


Mosaic Conners Health Center Opening in Bend

Community Clinic and Retail Pharmacy Share Building with Housing Works

Bend, Oregon, Nov. 1, 2021 – Mosaic Medical, a nonprofit community health center with 15 clinics across Central Oregon, held a ceremonial ribbon-cutting this morning to mark the opening of the Conners Health Center, located at 2065 NE Tucson Way on Bend’s eastside. The new facility replaces the former clinic located across the street, and will begin seeing patients in person on Monday, Nov. 8. The retail pharmacy will be open to the community later this month, and will offer medication at a discounted rate due to Mosaic’s participation in the federal 340B medication assistance program.

“We are very proud and excited to be able to continue to provide excellent primary care to our Bend patients at our new location,” said Megan Haase, FNP and CEO of Mosaic Medical. “And to now offer a Mosaic Pharmacy site open to the community in Bend as well.”

The Mosaic health center and pharmacy occupy the ground floor of the building, with “Legacy Landing”—a 47-unit apartment complex housing low-income seniors—on the upper three floors. Legacy Landing is a Housing Works property. Six of the apartments have been set aside for qualifying patients of Mosaic Medical who have chronic medical conditions. This is the second joint project between Mosaic and Housing Works; a similar effort opened in Redmond in 2017.

“We are very excited to be partnering with Mosaic Medical on this development,” said Geoff Wall, Chief Financial Officer of Housing Works. “By integrating Mosaic’s clinic on-site and providing a link to their proactive, team-based approach to coordinated care, we can greatly improve the health of the residents and the surrounding community.”

The ground floor occupied by Mosaic is 13,297 square feet, and was designed by GL3 Architects of Bend. R&H Construction was the construction contractor. An innovative DIRTT system featuring flexible wall and floor structures will allow for simplified renovations as needed in the future.

“The DIRTT flexible wall and flooring system will provide us with the ability to accommodate changes in the way healthcare is delivered in the future,” said Steve Strang, Chief Financial Officer at Mosaic Medical.

The new site will accommodate on average a staff of 85, who will welcome up to 150 patients per day. 

About Mosaic Medical:

Mosaic Medical is a nonprofit community health center that serves Central Oregonians from all walks of life. Through a network of 15 clinics, we offer integrated health services that address each patient’s medical, dental, behavioral health, nutrition and medication needs. Our care is never influenced by how much money our patients make, what language they speak or the status of their insurance coverage. Mosaic Medical provides quality care for all.


Photo of Mosaic Conners Health Center ribbon-cutting event (minimal attendees due to COVID-19) held on Monday, Nov. 1. From left to right: Megan Haase, FNP and CEO, Mosaic Medical; Laura Craska Cooper, Board Chair, Housing Works; Katy Brooks, President/CEO, Bend Chamber of Commerce; Garrett Jaenicke, Bend Chamber of Commerce and David Brandt, Executive Director of Housing Works


COVID-19 Vaccination Appointments Available for Youth Ages 5 and Older

A joint media release from local healthcare providers and Bend-La Pine Schools


Local Health Care Providers Announce Dozens of COVID-19 Vaccination
Opportunities for Ages 5-11 Beginning Monday, Nov. 8

Thanks to efforts and coordination by Bend-La Pine Schools’ leadership and local health care providers, dozens of free COVID-19 vaccination opportunities will be available for Central Oregonians age 5-11, starting Monday, Nov. 8 throughout Deschutes County.

A dashboard with local clinic dates and times was launched tonight, after the announcement from the CDC and FDA of the authorization of the Pfizer COVID-19 vaccine for those ages 5-11.

Find a vaccine opportunity here

Note: Vaccine opportunities are dependent upon state supply of vaccines and could be subject to change.

“I continue to be impressed by our local medical community and their willingness to step up and create opportunities to help during this pandemic. I believe by offering so many local vaccine opportunities, families will have a wide range of options that fit their location and timing needs for their young students,” said Dr. Steven Cook, Superintendent of Bend-La Pine Schools. “Vaccinating this key youth demographic is one more step in helping make our community safer, keeping our schools open for in-person instruction, and putting an end to the pandemic.”

Like their older counterparts, youth in classrooms who do not have symptoms, are masked, and fully vaccinated will not be required to quarantine if deemed a close contact to a COVID-19 positive individual – keeping fully vaccinated students at school and participating in athletics, arts, and other enrichment activities.

Some of the local health care providers offering vaccination opportunities for the community include: Mosaic Pediatrics, local school-based health centers, Central Oregon Pediatrics Associates, Summit Pediatrics, St. Charles Health System and La Pine Community Health Center.

“If your child is comfortable and familiar with a local health care provider, a good place to start is to reach out to that provider to make a vaccine appointment or to stop by your school-based health center,” said Tamarra Harris, Pediatric Program Manager, Mosaic Medical.

Harris noted that many local pediatricians and other clinics are offering vaccines for patients. “Now that every school-aged child can be vaccinated against COVID-19, we are excited to bring a sense of relief to many parents and guardians, and those who work in education and child care.”

Harris noted that local pediatricians and health care providers hope to vaccinate as many as 19,500 eligible Deschutes County youth during the outreach efforts.

The COVID-19 vaccine is free and insurance is not required. Children must be accompanied by a parent/guardian. Families are encouraged to learn more about vaccines through trusted sources such as the CDC, Oregon Health Authority, or their doctor.

About the COVID-19 Approval Process for Youth Ages 5-11
The Food and Drug Administration authorized the vaccine for 5- through 11-year-olds on Oct. 26 after a Vaccines and Related Biological Products Advisory Committee review that found it safe and effective for this age group.

The Centers for Disease Control and Prevention’s Advisory Committee on Immunization Practices (ACIP) voted 14-0 to recommend the pediatric Pfizer-BioNTech vaccine for 5- through 11-year-olds on Nov. 1.

On Nov. 2, the CDC’s director endorsed the ACIC decision. Additionally, on Nov. 2,  the Western States Scientific Safety Review Workgroup, composed of health experts in Oregon, Washington, California and Nevada endorsed the ACIC decision.

On Nov. 3., Oregon state health officials issued standing orders that will allow providers to begin administering vaccinations to children 5 years and older as soon as supplies become available.



Q & A: Mosaic COVID-19 Treatment

The information below—provided by Jessica LeBlanc, MD, MPH and Mosaic’s Chief Health Officer—includes answers to commonly asked questions regarding the assessment of or treatment for COVID-19. Responses include links to relevant scientific papers.
Q:  Can Mosaic providers prescribe Ivermectin for treatment or prevention of COVID-19?
A:   No, this is not effective, and can have potentially harmful side effects. Ivermectin is an anti-parasitic, meaning it fights against parasites; COVID-19 is a virus and requires treatment with an anti-viral (a medication that fights against viruses). More information:
Q: Can Mosaic providers prescribe hydroxychloroquine for treatment or prevention of COVID-19? 
A:  No, this is not effective, and can have potentially harmful side effects. More information:
Q:  Can Mosaic providers prescribe monoclonal antibody (mAb) therapy for treatment of COVID-19?
A:   Yes. Mosaic providers can prescribe subcutaneous injections of mAb therapy for eligible patients at our Redmond and Madras clinics. Eligible patients can also be referred by their Mosaic provider for intravenous infusion treatments of mAb therapy through St. Charles Health System.
Note: mAb therapy is also known by the medicine name REGEN-COVTM (Casirivimab and Imdevimab), which is manufactured by biotechnology company Regeneron®.
Q:  Can Mosaic check for COVID-19 antibodies?
A:   We are not currently checking for antibodies to COVID-19, or antibody levels.
Note: Antibodies are the cells that fight infection. Specific antibodies develop for specific diseases after a vaccine or after exposure to the disease. If you have been exposed to COVID-19, or if you receive a COVID-19 vaccine, then you will develop antibodies to the virus.
Reasons that we do not test for COVID-19 antibodies:
  • There are a variety of COVID-19 antibody tests to choose from, and many of them have a high percentage of false positive results (show that a patient has antibodies when they really do not) and false negative results (show that a patient does not have antibodies, when they really do).
  • We do not have any data on how long the COVID-19 antibodies last in a patient, and this may vary from patient to patient depending on exposure and COVID-19 variant.
  • We do not have a reliable COVID-19 antibody test in the community at present that we can order or interpret with proper sensitivity and specificity.
  • Regardless of the results of a COVID-19 antibody test, the clinical management in primary care will not change. If you have been exposed, the COVID-19 vaccine is still recommended since we have evidence that the vaccine will further boost a patient’s immunity to the COVID-19 virus.



Creando enlaces / Creating connections

In English

Como tantas otras experiencias en la vida de Zoe, sus visitas médicas eran excluyentes.  Su madre podía comunicarse a través de un intérprete en español, pero Zoe, quien tiene 9 años y es sorda, no tenía a nadie que dominara el idioma que ella recientemente había aprendido: el lenguaje a señas de los E.E.U.U.

¨Fue difícil para ella estar quieta durante sus visitas y trataba de huir¨, dijo su madre, Gladys.

Gladys sabe un poco del lenguaje a señas y asiste a clases para aprender más, pero no le podía transmitir todo a su hija en las visitas.

¨Yo descubrí el idioma que utiliza Zoe cuando estaba repasando su expediente médico antes de nuestra primera consulta¨, dijo la Dra. Abby Hendricks.  ¨Sentí que era crucial tener un intérprete de lenguaje a señas para que Zoe pudiera participar en sus visitas tal cual como cualquier otro niño¨.

La Dra. Hendricks se comunicó con su compañera, Jacquie, especialista del acceso lingüístico, quien trabajó con su equipo para encontrar un intérprete de lenguaje a señas para estar en persona en la consulta ese día.

Una vez en la consulta, juntas abordaron varios desafíos pendientes por mucho tiempo.  Ya era hora de que Zoe empezara con un medicamento para su diagnóstico reciente del Trastorno de déficit de atención e hiperactividad y abordaron otros asuntos de la conducta y de la nutrición.  También hablaron de dificultades con la comunicación en casa, y la Dra. Hendricks identificó tecnologías de asistencia para explorar.

Su primera consulta duró dos horas y pudieron seguir captando la atención de Zoe.

¨Tener a un intérprete de lenguaje a señas hizo una gran diferencia¨, notó Gladys.  ¨No sabía yo que fuera posible antes de esta consulta¨.

Le encantó a la Dra. Hendricks ver que Zoe pudo participar en su consulta como parte de su equipo médico por primera vez.

¨Cuando nos conectamos de verdad, es posible salir adelante, ¨ dijo la Dra. Hendricks.  ¨Me da mucho orgullo ser parte de un equipo que puede facilitar tal interacción. ¨


Zoe y su mamá, Gladys.

La Dra. Hendricks (izquierda) y Jacquie en el centro de salud escolar de Mosaic en Redmond High.


Mosaic Capital Campaign: Madras Health Center

Supporting Madras Health Center opening Spring of 2022

Architectural rendering of the exterior of the Madras Health CenterAs you might have seen in the news, Mosaic Medical and the Jefferson County Health Department have partnered to build a new health center in Madras – scheduled to open next spring.

Since 2006, Mosaic has served the Madras community, making basic medical services more accessible to an underserved portion of the population of Jefferson County. During these 15 years, the need for our services has grown along with our ability to provide more essential services. With these expanded services in mind, we did not hesitate when Jefferson County approached us to share in the construction of a new, larger building with the Jefferson County Health Department, to be built on land donated by St. Charles Madras.

In this new building, Mosaic will be able to double our medical exam room space, provide much needed additional space for Mosaic dental and behavioral health services and offer a new, low-cost Mosaic pharmacy available to the entire community. We will also be able to support many of the same low-income clients as the Health Department in one convenient location, steps away from specialized medical services like labs and x-rays that are often difficult for our patients to access. This location also means that the hospital can easily refer patients to our primary care, dental, or behavioral health services, freeing up the emergency room for the most urgent and critical of cases.


Three Dental Chairs
Pharmacy (non-Mosaic Patients can access)
Nutrition Classes in Shared Community Room (other partners welcome!)
13 Medical Exam Rooms
Two Behavioral Health Rooms
Virtual / Drive-up Care

One goal for the new health center is that community members will feel like they have a health home. With St. Charles and the County Health Department right there on the same campus with Mosaic, intertwined with walking paths and epic views, our hope is that all patients and visitors will feel welcome.

Check out our digital brochure for an interactive look at our new health center!


We could not be more grateful for the financial support we have received from Jefferson County and the State of Oregon, but we cannot make this project happen without the help of our community as well. To ensure that the new Mosaic Madras Health Center comes to fruition, we must raise $5.4 million. To date, we have already raised $4 million and are seeking private grants and donations for the remaining amount. We are currently meeting with community members all throughout Central Oregon to garner their support.

Should you, your company or your organization like to know more about getting involved in this life-changing health center, please contact Emily Boynton at


Mosaic Volunteer Program Launched

This guest blog comes from Isabella Birnie, Development Assistant and volunteer liaison at Mosaic Medical. Isabella earned a Bachelor of Science in Public Health with a Minor in Nonprofit Development and Administration from Boise State University. She joined Mosaic in early 2021.

Volunteers at a Mosaic COVID-19 vaccine clinic in Bend.

Mosaic volunteers and staff at a COVID-19 vaccine clinic in Bend. Left to right: Volunteers Sue Carrol, Richard Brodsky, Karen Brodsky and Mosaic Development Assistant Isabella Birnie.

In April of this year, Mosaic launched a volunteer program to assist with COVID-19 vaccination efforts at our Courtney Clinic. We partnered with Deschutes County, Volunteers in Medicine and First Interstate Bank to get the huge effort off the ground.

There were 12 volunteers onsite for each of the 35 vaccination clinics held at Courtney. Over a quarter of participants volunteered more than once, with some coming in multiple times a week. In total, volunteers filled more than 500 shifts.

Volunteers handled excited, nervous, worried, and ecstatic patients with grace. One volunteer reveled in witnessing the sheer joy and excitement that the vaccination brought to recipients. This included young people who could resume socializing with friends and grandparents finally able to visit new grandchildren, for example. Other volunteers enjoyed donating time for deeply personal reasons. One volunteer said they connected to “The mission – being a part of the most important effort at the moment in our county (and country).”

Thank you to volunteers from Mosaic Staff

Below are comments to volunteers from Mosaic staff who worked directly with them:

“We could not have been more grateful to all of the wonderful volunteers! All of you were always energized and spoke kindly to the patients and staff. Everyone was quick to change and adapt as we perfected workflows. Without each and every one of you I’m certain our vaccine clinics would not have been as successful.”  – Amanda King, Medical Assistant Supervisor

“Thank you all so much for taking the time to help us at the COVID-19 vaccine clinic. It was always nice to come in and see your smiling faces. We couldn’t have done it without you all!” – Cori Burger, Medical Assistant

‘Many people, in little places, doing little things, can change the world.’ (Eduardo Galeano) Thank you to all the volunteers for helping us fight the COVID-19 threat. We could not have done it without you!” – Atziri Calderon Nunez, Medical Assistant.

If you would like to learn more about becoming a Mosaic Medical volunteer, email or click here to fill out the application.



Medical Exemptions to the COVID-19 Vaccine

A message about medical exemptions to the COVID-19 vaccine from Jessica LeBlanc, MD, MPH and Chief Health Officer at Mosaic Medical

It is very rare that a patient qualifies for COVID-19 vaccine medical exemption, in fact patients with chronic diseases are highly encouraged to receive the vaccine.

If you have had a documented allergic reaction to the COVID-19 vaccine or the components in the vaccine, then this would warrant a medical exemption from the vaccine.

However, only two to five people out of a million appear to have a severe allergic reaction to the COVID-19 vaccine. This equates to anticipating that only one person in ALL of Central Oregon (population 250,000+) would qualify for medical exemption.

If you are concerned about having a reaction to the vaccine because you have other allergies, or you have had a sensitivity to a different vaccine in the past, then we can give you recommendations on pre-medication to take before receiving the COVID-19 vaccine.

People who have cancer or a decreased immune response due to disease or medications should still get the COVID-19 vaccine. They are not allergic to the vaccine.

The risk of getting a side effect from the vaccine is far lower than the risk of getting severely ill from COVID-19 when you are unvaccinated.

At Mosaic Medical, a request for a medical exemption to the COVID-19 vaccine involves a thorough review of your health history as well as a document history of a diagnosis to support an exemption. Patients need to have an appointment in order to review this information with their provider. An appointment to address this does not guarantee a letter will be written for exemption.

Please do not make an appointment to request a medical exemption to the COVID-19 vaccine unless you have had a documented allergic reaction to the vaccine or components in the past.

Mosaic Medical, as well as other health care providers in the community, will continue to follow the CDC guidelines and FDA guidelines on medical exemption criteria as outlined above.

The CDC has information on each vaccine and which patients are exempt: